Case study

Ward Manager Case Study

Hiring the right Ward Manager to lead a complex rehabilitation service, improving team stability and patient outcomes.

The Why / Problem

A long-term client asked Greys to support them in recruiting a Ward Manager for one of their specialist rehabilitation hospitals. The service supports up to 40 patients with complex needs, requiring strong leadership and clinical expertise.

Previous recruitment attempts had not been successful because:

• It was difficult to find candidates with the right balance of clinical leadership and rehabilitation experience.
• The ward needed a manager capable of handling a large multidisciplinary team while also ensuring high-quality patient care.
• There had been turnover in senior roles, and the client needed someone who would bring stability and remain committed long-term.

Greys Solution

Greys carried out an in-depth consultation with the client to fully understand the day-to-day challenges of the ward and the leadership style that would best fit the service.

Key steps included:

• Creating a clear candidate profile with the required mix of clinical and leadership skills.
• Designing a targeted attraction strategy to approach senior nurses and ward leaders within a commutable distance.
• Highlighting the service ethos, culture, and professional development opportunities to appeal to high-calibre candidates.
• Screening candidates carefully on leadership, resilience, and commitment to ensure long-term success.